Shipping policy
At K3Ts, we aim to provide efficient and reliable shipping for all custom merchandise sold through our platform. Below, you’ll find details about our shipping process, timelines, and policies.
Processing Time
All K3Ts products are produced on demand through our print-on-demand service. This means each item is made specifically for you once your order is placed.
• Production Time: Typically takes 2–7 business days for apparel and 2–5 business days for non-apparel items.
• Processing Time: Includes time to verify payment, finalize production, and prepare items for shipment.
Shipping Time
Shipping times depend on the destination and selected shipping method. Once your item is produced, you can expect the following estimated delivery times:
• United States: 3–8 business days
• International: 10–20 business days
• Canada: 5–10 business days
Shipping Rates
Shipping costs are calculated at checkout based on the destination, product weight, and shipping method. The calculated rate ensures the most cost-effective delivery based on your location and preferences.
Tracking Orders
Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to track your package in real time.
Returns and Refunds
Because K3Ts uses print-on-demand services, items are custom-made and are not eligible for returns unless there is a manufacturing defect or error. Please review your order carefully before finalizing your purchase.
For questions about defective or damaged items, contact us at support@k3ts.shop within 7 days of receiving your order.
Important Notes
• Customs Fees: International shipments may incur additional customs or import duties. These fees are the responsibility of the customer.
• Address Accuracy: Please ensure your shipping address is accurate at checkout. K3Ts is not responsible for delays or issues caused by incorrect addresses.
If you have any further questions about shipping or your order, feel free to reach out to us at support@k3ts.shop. Thank you for shopping with K3Ts!